Customer Testimonials 

        

“Burrows Marine installed 325 feet of sheet steel piling in front of our old seawall.  They were courteous, cooperative, efficient, very precise, and their workmanship is the best I’ve seen. After installation, they restored the backyard to a better condition than when they began. We are very pleased!”– A Mayer

“My husband and I want to share our story of working with Burrows Marine to protect our shoreline on Lake Ontario.  We purchased our 4 acre lakeside property in 2005 and from then until 2017, when the high water levels began and continued every year through the spring of 2020, we had a gradual slope down to the shoreline. Because of the high water level of Lake Ontario, which continued for approximately 4 years, we lost approximately 40 feet of lakefront property. During this time frame our bank became very undercut and dangerous. In addition to losing land we lost a few trees into the lake.  During the summer of 2020 we decided to contact a few contractors who do work on shoreline protection. We ended up going with Burrows Marine. On day one when one of the owners Keith Burrows and their operations manager Jason Lavin came to look at our shoreline they earned our trust.  Our shoreline is almost 400 feet so we were talking about a big undertaking, but we felt good about their customized plan for our specific waterfront need and their quoted price, which they did meet.  The project began in the fall of 2020 with a number of trips of huge boulders delivered by barge. After that winter weather put the project on hold until March when it was resumed, this time by land.  We cannot say enough good things about Jason and his crew. Communication with the crew was often and questions were promptly answered. Everyone seem to care about their work and the project from beginning to end. All segments were well planned before being executed.  A couple of the extra details they provided were: special  mats were put down to protect our driveway from the very heavy trucks that had to be used and topsoil and grass seed were put down to repair the lawn where it had been destroyed.  Our next-door neighbors also contracted with Burrows Marine at the same time that we did to do their shoreline work and they are just as pleased with the finished product as we are.  Everyone who worked on the rock break wall project at our lake property should be extremely pleased and very proud with the end product. It is beautiful. Definitely a piece of Rock Art and Jason and the Burrows Marine crew were a complete pleasure to work with.” – K Bauer

“I live along the south shore of Lake Ontario and had a beautiful expanse of sandy beach that stretched out for 100 feet. In 2017, all, of that changed with the extremely high lake levels. At the time, our only solution was to fill gabion cages with rock. Over time, we filled two rows of them across the property. When the water got high again in 2019, we knew we needed a more permanent solution. Thus began the bureaucratic nightmare to get the necessary permits needed to install a sheet pile break wall.  I was very fortunate to have Burrows Bros. recommended to me by my next door neighbor. Jason Lavin met with me and quickly provided a quote for the work. I also met Liz who was instrumental in helping me with the DEC requirements. Without her help it would have taken much longer than it did to get the permit.  The work started the second last week of 2020. Although they were short weeks due to the holidays, the job progressed quickly. I was amazed at the attention to detail these people go to. They were also very careful to minimize damage to my property and took great care to put things back the way they were. I can’t say enough about Sean and Trent and the extra miles they went to insure I was happy with the outcome.  Needless to say, I am extremely pleased with the work done by this company. They come highly recommended!” – D Welch

“I trusted one of the most important projects on our Bay property to Burrows Marine and couldn’t have been more rewarded by my decision. From the first call to the last weld, it was a professional, friendly, and fair experience.  First class personnel, pride in the work, and a well run outfit made my project go very smoothly. I look forward to giving Jason, Sean and Max future business.  They are my guys.”  – M Cattron 

“Burrows Marine was fantastic to work with. I was so impressed with the level of professionalism and ingenuity in working with their entire team. Never once did I feel that they weren’t capable and willing to help me in solving my biggest challenges related to my shoreline needs. In fact, they consistently went above and beyond, every day as they worked through the challenges of my project. It’s so great to work with such an outstanding team of professionals who know what they’re doing, and genuinely care about the customer’s expectations are. I’d recommend ten out of ten times over again.” – J Copie

“Burrows Marine were instrumental in helping us to rebuild our breakwall following the 2017 Lake Ontario flood. Despite having to deal with some difficult circumstances resulting from our unusual location, they accomplished the tasks at hand with resolve, patience, fortitude and in addition, at a very reasonable cost. We highly recommend Burrows Marine!” – A Piccarreta

“We could not be happier with our new breakwall!!  Burrows Marine did a wonderful job with all aspects of our project, estimating, permitting and construction. Very professional and honest from start to finish. We would recommend Burrows Marine to anyone wanting to invest into their waterfront property.” – T Mitchell

“We have worked with Burrows on two separate occasions over the past two years, driving steel and posts to shore up our high-water erosion issues.  They were excellent on both projects.  The project planning was thorough, and the crews were incredibly efficient, skillful, and professional.  I would recommend them to anybody.” – B McMahon

“A very special thanks to Burrows for our new dock and boat hoist.  Just like the steel break wall installed by them three years ago – high quality construction, professional and timely installation plus great people to work with.  From the beginning of the planning and permitting to the end of the projects, we couldn’t ask for a smoother process and better customer service!! – D Nelson 

“After deciding on a lakefront revetment repair for our property in Williamson over two years ago, we contacted Burrows Marine and spoke with Jason Lavin.  Jason was exceptionally patient and took time to answer all of our emails, calls and questions and found the most economical way we could achieve our goals.  Due to the low water level, the job was delayed but Jason took the initiative and kept in touch with us.  He never tried to pressure us, give us the hard sell and even suggested when the time comes, we work with our neighbor who was also using you for a project, to bring in equipment and material so we could reduce our costs!  When the project was finally underway (a few weeks ago) Jason Lavin came out and introduced us to Bobby the excavator operator and Jason the barge captain who also did double duty as shore attendant and material runner.  Jason checked in with us every morning to see if we were satisfied with the previous day’s work, or if we had any questions about what had been done.  The more that you guys did the more work we wanted and Jason worked hard to get us a fair price as the change orders rolled in.  Bobby and Jason (the barge captain) were two of the nicest, most polite contractors we have ever dealt with.  Again, these two guys took the time to check with us to make sure we were satisfied multiple times and offered to change anything we didn’t like.  Which we never had to request!  One morning we even saw Bobby on his hands and knees under our dock carefully placing surge stone in the places he thought it should go by hand.  BY HAND! Jason took extra time to get the surge stone dumped and spread in a beautiful straight line and smoothed out the disturbed lawn when the excavator pulled out and left.  The whole repair was started and finished within a few days, just and Jason Lavin said it would be – and at the price he quoted us.  Although our project was very small compared to many of the jobs your company undertakes, it was a big (expensive) job for us.  Burrows treated us and our job like it was a million dollar project, when it was only a fraction of that.  Jason, Bobby and Jason treated us like they were doing a job for their own family.  That is a rare quality to find in employees.  These men are tremendous representatives for your company and I hope you recognize the value they bring to your organization every day through their professional demeanor and expertise.  WE WILL BE RECOMMENDING BURROWS MARINE TO ANYONE WITH LAKEFRONT REPAIR NEEDS.”  – D Giudici 

“In late 2020 our family purchased a cottage on Sodus Bay. One of the first things we wanted to do was to stabilize the neglected waterfront. Burrows Marine was quick to return our call requesting more information. After a few conversations with Jason L. we knew Burrows was the marine contractor for us. Jason understood the complete process from beginning to end. He offered guidance on the DEC permit and explained, in detail, the process to rebuild our break wall. When we received our permit we signed on with Burrows to get in their queue for late summer 2021. As our project rose to the top of the list Jason kept us informed on their schedule and the status of our materials. When the project started (on schedule) the crew took the time for a complete walk through of the site and permit. The lead foreman, Shawn, took note of special details to address concerns of ours and our neighbor. The entire crew was always very professional, dependable and skilled at their trade. There was zero stress working with Burrows and the project went off without a hitch. Our new shoreline will be a lasting legacy of Burrows’ craftsmanship and provide security to our family for generations. We wholeheartedly endorse Burrows Marine for any of your waterfront needs.” – P Scheible